Did you know?

• Zayed International Airport is now connected to over 120 passenger destinations
• AUH is the first airport in the region to receive 3 ISO and OHSAS certifications.

The airport is now connected to over 120 passenger destinations served by 30 airlines. The new terminal is now officially open to the public, with the capability to handle up to 45 million passengers per year. We have recently announced our traffic figures for 2023, which states that a total of 22,935,316 passengers flew through Abu Dhabi's five commercial airports from 1 January to 31 December, marking a 44.5% increase in demand compared to 2022.

Read more about Zayed International Airport by visiting the official airport website.

Airport advancements

Abu Dhabi Airports has implemented several initiatives that combine great design and technology to ensure all passengers experience world-class levels of service and comfort whilst visiting the capital’s airport.

Examples of such innovations include the introduction of:

• Smart Travel System:

  The ‘Smart Travel’ system at AUH involves 5-steps:
  • Self Check-In
  • Self Bag Drop
  • E-Registration
  • E-Border Gate
  • Self Boarding

  These processes have enhanced the passenger experience by decreasing processing times at the airport by 70%, meaning less time in queues and more time for travelers to enjoy the airport’s retail, leisure and food & beverage facilities.

• US Pre-clearance Facility:
  

  The US pre-clearance facility was opened at AUH in early 2014 and won an Abu Dhabi Award for Excellence in Government Performance in the Projects Category. The facility is the first of its kind in the Middle East, Asia, and Africa, and one of the few worldwide.

  The pre-clearance facility allows passengers travelling to the US to complete US immigration, customs, and security clearances before arriving there. Passengers travelling to such destinations as New York, Washington, Dallas, Chicago, San Francisco, and Los Angeles on flights operated by Etihad Airways, can take advantage of this unique service and avoid lengthy queues upon arrival in America.

Key entities

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