Our most frequently asked questions:

Q: How much rent would my business be expected to pay at Abu Dhabi Airport?
A: Most of our concession contracts are agreements of at least three years in length and financial terms are a percentage of net sales or a guaranteed minimum sum, whichever is the greater. Concession fees can vary by business type.

Q: I am interested in a kiosk/Go Cart unit. Are these readily available?
A: We have a limited number of flexible spaces in our terminals. These change on a regular basis. Some categories are part of our master concessionaire, DFS (part of the Moet Hennessy Louis Vuitton Group, LVMH) who has exclusive rights. If your product is not competing, our Commercial team can discuss business opportunities with you. Alternatively, we can put you in touch with DFS.
For further information on Abu Dhabi Airports Commercial Concessions, please email us at commercialenquiries@adairports.ae

Q: How do I hear about upcoming RFPs and opportunities?
A: Abu Dhabi Airports updates all upcoming RFPs online – you may visit Current Invitations to Tender to see current and upcoming RFPs.

Q: How long is the RFP process?
A: Depending on the size and complexity of the business opportunity, the RFP process may take from 16 weeks extending up to 26 weeks.

Q: What sort of rent/fees would my business be expected to pay?
A: The concessionaire pays an annual rent called a concession fee which is made up of a minimum monthly fee or a percentage of sales these vary depending on the concession itself.

Q: What are the minimum requirements that I should have to be eligible to apply my concept to the new Abu Dhabi Airport?
A: You will need to be a reputable operator with a proven concept in the market place which is aimed at local, national or international consumers.

Q: How can I ensure that my company is considered for an RFP
A: In order to be considered for an RFP at Abu Dhabi Airports, all businesses must be successfully registered online here.

Q: Where can I find Abu Dhabi Airports Concession Policy?
A: Kindly refer to the Working Together link where you can find and access all documents regarding Abu Dhabi Airports policy.

Q: Whom shall I contact if I have a question regarding the RFP process?
A: Each RFP will have a contact assigned, any queries relating to that RFP should be addressed to that contact. However to ensure a fair and transparent process there are guidelines on how and when these questions are submitted, again details of this are within each RFP.

Q: Can a concessionaire use their own contractor for building their commercial space?
A: Yes, a concessionaire may appoint their own contractors & designers provided that they meet Abu Dhabi Airports standards which are documented in our Policy and Procedures manual.

Q: What are the concessions business working hours?
A: All concessionaires operate 24 hours, 7 days a week.

Q: What is the process after I pitch my concept? And how long might it take from the day I pitch my concept to the day I open for business?
A: There is a detailed process outlined within each RFP for bidders to submit a proposal. If successful, a concessionaire can be operating with 3 months of award of contract.

Q: Do I need an Abu Dhabi trade license to operate at Abu Dhabi Airport?
A: All concessionaires who operate at the airport need to register with Abu Dhabi Airports Free Zone.  For further details on setting up your business at Abu Dhabi Airports Free Zone – click here.

Q: What will determine the size the concession area inside the airport?
A: Details regarding the commercial space will vary with respect to the concessionaire and will be included as part of the RFP.

Q: How can I ensure that my company is considered for an RFP
A: In order to be considered for an RFP at Abu Dhabi Airports, all businesses must be successfully registered online here.