Awards
We see the awards we have won as official recognition of what we do every day. View our awards:
Awards 2022
| Award |
Organisation |
Notes |
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‘Best Approach to Risk Mitigation’ from the 2022 CIPS Middle East Excellence in Procurement Awards
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The Chartered Institute of Purchasing and Supply (CIPS) |
In 2022, Abu Dhabi Airports won the ‘Best Approach to Risk Mitigation’ from the 2022 CIPS Middle East Excellence in Procurement Awards. Organised by the Chartered Institute of Purchasing and Supply (CIPS), the award celebrates exceptional contributions made by procurement professionals, and is recognised as a benchmark for quality and innovative thinking. |
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The Global Travel Retail Awards 2022
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TRBusiness and m1nd-set |
Zayed International Airport – Terminal A received 4 awards at the Global Travel Retail Awards 2022, a prestigious prize and the only consumer-voted awards in the travel retail industry. The awards were revealed by TRBusiness and m1nd-set on 3rd October 2022, during the TFWA World Exhibition & Conference in Cannes.
Our airport has been recognised as:
1. Best Airport for Retail Environment
2. Best Airport Food & Beverage Offer
3. Best Overall Airport
4. Best Airport customer service Abu Dhabi International
Airport has also been highly recommended in the following categories:
• Best Airport Digital and Social Media Offer
• Best Airport For ‘Sense of Place’ |
Awards 2021
| Award |
Organisation |
Notes |
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‘The Voice of the Customer’ award for gathering passenger feedback to understand its customers’ needs
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ACI’s ASQ |
‘The Voice of the Customer’ recognition is for airports which demonstrated significant efforts in gathering passenger feedback through the Airport Service Quality (ASQ) programme to help them better understand their customers during the pandemic. |
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ASQ Award for the best airport by size and region for providing a superior customer experience despite the challenges of the global pandemic
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Airport Service Quality Award- Airports Council International (ACI) |
Award given by ASQ to recognise airports committed to provision of a high quality of customer service, in spite of the challenges presented by COVID-19, |
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Safety Audit for Ground Operations (ISAGO) for Munawala Ground Services
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IATA |
Accreditation presented by IATA to Munawala Ground Services, MRO operator at Al Bateen Executive Airport, for passing a safety audit for ground operations. |
Awards 2020
| Award |
Organisation |
Notes |
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ACI’s Airport Health Accreditation
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Airports Council International (ACI)
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The ACI Airport Health Accreditation (AHA) programme provides airports with an assessment of how aligned their health measures are with the ACI Aviation Business Restart and Recovery guidelines and ICAO Council Aviation Restart Task Force recommendations along with industry best practices.
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Award for the Best Airport by Size and Region
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Airport Service Quality
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Awards given following surveys of customers at airports, recognising quality of airport facilities for passengers.
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Award-winning Company
Since 2006 Abu Dhabi Airports has been receiving numerous prestigious awards from prominent international and local organizations in acknowledgement of its operational excellence, as well as marketing, training and corporate responsibility initiatives.